Privacy Policy

1. Information We Collect

We collect information you provide directly when filling out enquiry forms, consultation request forms, or contacting us through WhatsApp, phone, or email. This may include your name, business name, phone number, email address, business location, business stage, and details about your service needs.

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and consultation requests
• Provide the services you have requested
• Send relevant business tips, updates, and resources (only if you have opted in)
• Improve our services and website experience
• Comply with legal obligations

3. Data Protection

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Sensitive financial documents are only handled through approved submission methods, not through general enquiry forms.

4. Third-Party Services

We may use third-party tools for analytics (such as Google Analytics), form processing, and communication. These services have their own privacy policies governing how they handle your data.

5. Cookies

Our website may use cookies to improve your browsing experience and to analyse website traffic. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at enabusinesssolutions@gmail.com.

7. Contact

For questions regarding this privacy policy, contact ENA Business Solutions at:

Email: enabusinesssolutions@gmail.com
Phone: +6010-951 5631
Address: No. 1-2-1B, 2nd Floor, Block B, Kolam Centre Phase 2, Jalan Lintas, Luyang 88300, Kota Kinabalu, Sabah